Free In-Flight Internet for T-Mobile Customers

It looks like T-Mobile customers will be getting another perk from the “un-carrier.” Starting June 13, 2016 T-Mobile USA customers can get one free hour of wifi on their smartphones on Gogo equipped flights. In addition to that, you can get unlimited in-flight texting/picture messaging through iMessage, Viber, WhatsApp and Google Hangouts. Plus access to T-Mobile Visual voicemail. Free of charge! For the entire duration of the flight!

Full details of the offer can be found here but I’ve listed the main details below:

What is the Gogo in-flight Free Hour offer?

We are giving all customers on a T-Mobile branded plan a free hour of Gogo in-flight Wi-Fi on your smartphone. It works on ALL Gogo-equipped domestic flights. That’s on top of the free in-flight texting we introduced last year, which now includes free in-flight messaging with iMessage, Google Hangouts, WhatsApp, and Viber—with more on the way.

How does it work?

Before you board, make sure to:

Have a valid T-Mobile phone number.

1. If you don’t have Wi-Fi Calling on your phone, no worries!  You can still use data, iMessage, WhatsApp, and Viber.
2. If you have a Wi-Fi Calling capable device, you can send and receive SMS, MMS, and VVM on top of the other benefits. You need to have a T-Mobile branded phone with Wi-Fi Calling, valid E911 address on file with T-Mobile for your mobile number. To review or add your 911 address please access your T-Mobile account, either via T-Mobile.com or via MyAccount on your handset. You will also need to have made at least one Wi-Fi call with your current SIM card on your current phone.

Once you’re on board:

1. Follow the instructions from your cabin crew to hear when the Gogo service is available.
2. Turn on Wi-Fi and make sure you’re connected to the ‘gogoinflight’ Wi-Fi network.
3. Open the browser. Select the ‘T-Mobile FREE hour of in-flight Wi-Fi and unlimited texting’ option.
4. Click the “LET’S GO” button and follow the on screen instructions.
5. Your device should connect to T-Mobile Wi-Fi Calling.
6. It can take a few minutes for your device to register on the ground for T-Mobile In-flight Texting.  If you don’t want to wait, just reset (turn off, then on) your Wi-Fi or start messaging using iMessage, Google Hangouts, WhatsApp and Viber.
7. Android Users: You should see a WFC icon, in the upper left corner.
8. iPhone Users: Your network indicator should say “T-Mobile Wi-Fi”.
9. Start texting and browsing!